How can we help?
Choose the category that best describes what you need — each one goes straight to the right inbox so we can help you faster.
Account Help
Trouble signing in, updating your profile, or managing your account?
Email us →Subscription Help
Questions about in-app purchases, billing, or canceling a subscription?
Email us →App Feedback
Have an idea or feature request? Ivy loves hearing from her humans.
Email us →Bug Reports
Spotted something weird? Send us a quick note with your iOS version and what happened.
Email us →Contact us directly
For anything else, reach the Coach Ivy team anytime at support@coachivy.app. Include your iOS version and a short description of the issue and we'll get back to you as soon as we can.
You can also find us on Instagram, X (Twitter), and TikTok.
Common questions
Before reaching out, check our FAQ section on the home page — it covers the most common questions about meal logging, calorie tracking, streaks, and subscriptions.